Shipping policy

 

SHIPPING POLICY

How long will the delivery take?
Typically, your package should reach you within 2-9 days of placing an order. In case you want your order to reach you quicker, then you select the fast delivery option before placing your order. In some instances, quicker delivery may not be available. 

 

How will my items be shipped?

Typically, we use UPS, Loomis and FedEx, which is dependent on your location and Country of Residence. Once your order is ready for shipping, you will receive tracking information.

 

We do our best to ensure that you receive your items as quickly as possible, if you know you will not be home during a scheduled delivery we suggest providing an alternate shipping address or contacting the Courier as soon as you receive your tracking information.

 

Damage during shipping

Swagman invests in quality packaging to protect the product during shipping, but damages can sometimes still be sustained. If your item arrived damaged, please visit our Contact Page to submit the information so that we can rectify and investigate as quickly as possible.

 

What areas do you ship to?
We ship throughout Canada and the Continental United States. For shipments to Alaska, Yukon or Northwest Territories please contact us for a shipping quote prior to ordering. We do not ship to Cuba, Puerto Rico, Guam, Palau, Hawaii or Armed Forces locations.

 

Where do you ship?
We ship to all residential and commercial addresses within Canada and the Continental United States. We cannot ship to PO Boxes.